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Worklog Report: Customer Requests Worklog Portal Report

The easiest way to inform customers on the JSM portal for the time spent on their requests.

Documentation I Atlassian Marketplace

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Useful resources listed through phase breakdown

Product implementation phases

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JSM project administrator guide

Video: 1.34m

Administrator full guide of configurations and Customers view

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Visual demonstration: 3 slides

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Download file →

View file
nameWR_ JSM Project admin short onboarding.pdf

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urlhttps://docs.google.com/presentation/d/1BoAX8zf07L1rbgKoEXPMt_N93vjMqJyu6FFfLIAaJKk/edit?usp=sharing
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JSM Help Center customer guide

Video: 1.06m

Use the report

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Visual demonstration: 3 slides

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Download file →

View file
nameWR_ JSM Customer short onboarding.pdf

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urlhttps://docs.google.com/presentation/d/1rpMtnG-aH0adtEu0CIxB3RKlL2EzWqQNPrNfoK6EtV4/edit#slide=id.g2310e20e588_0_1
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Battle Cards

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Pre-sales phase

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For help with the configuration, book a call here

https://calendly.com/aioceva/partners?month=2024-02

Sales

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To purchase the app, you can do it via the marketplace - where 20% Discount will automatically apply:

https://marketplace.atlassian.com/apps/1233400/worklog-report-customer-requests-worklog-portal-report?tab=overview&hosting=cloud


Implementation

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Use short onboarding materials for JSM admins and JSM Help Center customers:

→→ Onboarding Materials: Worklog Report


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More information about features can be found in the documentation:

https://tools4teams.atlassian.net/wiki/spaces/CRWRUD/overview


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If you need help, do not hesitate to contact us by rising a request below

https://tools4teams.atlassian.net/servicedesk/customer/portal/1/group/37/create/120