This page provides an overview of feature updates delivered in Advanced Portal Reports throughout 2024 and 2025. It highlights the product enhancements that partners can reference during demos, customer consultations, and cloud migration projects.
The overview reflects both functional improvements and usability updates introduced prior to the upcoming Forge migration.
2025 in Review: major milestones for Advanced Portal Reports |
Dynamic “Me” Filter: Added a “Me” filter value for user-related filters, enabling portal users to instantly view only their own requests without manual selection. User Management in Project Configuration: Introduced a structured User Management section that allows admins to manage visibility and access of APR reports at project level New Pagination Experience: An improved pagination flow is introduced in Advanced Portal Reports, making it easier and faster to navigate large volumes of requests in the table view. Reporting Performance Improvements: Delivered multiple backend and UI optimizations to speed up data loading and filtering in APR, resulting in a smoother and more responsive reporting experience for end users. Forge Migration Ahead: To align with Atlassian’s cloud standards, APR is moving to Forge -bringing improved speed, stability, and security.
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2024 in Review: major milestones for Advanced Portal Reports |
Two New Visual Reports: Introduced Created vs Resolved and SLA Met vs Breached reports, providing deeper insights into service desk performance. Global (Admin) Views: Enabled administrators to define and share predefined views for better consistency and collaboration. Enhanced Configuration Experience: Delivered significant improvements to the user experience when setting up and managing reports. Performance Optimizations: Achieved faster report loading times, ensuring a smoother experience for users. Dedicated App URL: Advanced Portal Reports now opens with its own unique URL, enabling easy bookmarking, direct sharing, and seamless integration into your portal.
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