Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Next »

Features

Advanced Portal Reports for Jira Service Management

Feature Bundle for Jira Service Management 

Extension for Jira Service Management 

Extra Fields for Jira Service Management

(Cloud only)

My Requests Extension for Jira Service Management 

Charts and Reports for Jira Service Management

Fields panel for Jira Service Management (JSM)

(Cloud only)

Requests report

(tick)

(error)

(error)

(error)

(tick)

(tick)

(error)

Save favorite reports

(error)

(tick)

(error)

 

Issues comments in the report

(error)

(error)

(error)

 

filter by SLA

(tick)

(error)

(error)

 

Predefined reports

(error)

(error)

(tick)

 

Share report

(error)

(tick)

(tick)

 

Edit request details directly in report

(error)

(error)

(error)

 

Request view additional fields

(tick)

(tick)

(tick)

(tick)

(error)

(error)

(tick)

Смяна на името на полето при показване към portal user

(error)

(error)

(error)

(error)

(error)

Edit request от портала

(error)

(error)

(error)

(tick)

(error)

Feature Bundle for Jira Service Management 

Overview

Show announcements on Help Desk: can configure place for the announcement, date; limit visibility based on users

Display request workflow and progress

Display details about request

Customers can edit requests on Customer portal

Why choosing Advanced Portal Reports?

Advantages and differentiators.

  • аdvanced reports (not easy to develop)

  • all types of additional fields per request

  • no additional reporting

  • No labels