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Partner Program Benefits

Partner Program Benefits

Flexible, yet simple ways to customize Jira Service Management Portal

Our partner program is for Atlassian Partners looking to deliver effective ITSM and ESM solutions that are easy to configure, secure, cost-efficient, and built with the end user in mind.

We support you in building self-service experiences your customers will love - with the tools, guidance, and collaboration to make delivery faster and simpler.

Benefits of the program

Our goal is to help consultants deliver high value JSM solutions.

๐ŸคA partner you can count on

โ†’ Through our extensive 26 years experience as Atlassian Solution Partners & Marketplace Vendors, we understand the needs of customers and respond to challenges consultants face when implementing solutions.

Nemetschek Bulgaria I Atlassian Marketplace โ†—

๐Ÿ› ๏ธActive support in

โ†’ Pre-sales:

  • Customer meetings & product demos

  • Customer use cases for strategic advantage

โ†’ Implementation:

  • Training materials

  • Access to online meetings for guidance

โ†’ Active use support:

  • Technical assistance

  • Functionality updates

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๐Ÿ‘ฉ๐Ÿปโ€๐Ÿ’ปSelf-service & transparency

  • Clear implementation and product documentation available to users.

  • Intuitive and easy-to-navigate apps designed for non-technical users.

  • Fast and reliable customer support provided by Nemetschek Bulgaria available in the apps.

  • Dynamic product evolution - development of new features and enhancements based on customer needs.

  • The apps are secure and reliable, ensuring uninterrupted performance.

  • Proactively collecting user feedback.

๐ŸŽฏMaximize profit

  • 20% license discount when you sell one of our products via Atlassian Marketplace.

  • Partners who reach 10 000 $ annual sales earn additional 5% discount for next year. Contact us for details โ†’

๐Ÿš€Fuel for business growth

We believe there is significant business potential in exploring common opportunities such as:

  • Co-selling

  • Co-marketing

  • Co-creation

๐ŸงฉSolutions in Action

Explore how our apps solve real challenges in ITSM and ESM

We donโ€™t just offer products - we enable solutions. Below are examples of how partners and customers use our apps to close common gaps in Jira Service Management and deliver better self-service experiences.

  • Advanced Portal Reports โ†’
    Give portal users visibility into their own requests - with searchable, filterable, and exportable views.
    ๐Ÿ“˜ Use cases and Onboarding materials

  • Worklog Report โ†’
    Share logged hours (including Tempo data) with customers via the portal - perfect for managed services and time-based billing.
    ๐Ÿ“˜ Use cases and Onboarding materials

  • Modify My Request โ†’
    Let customers update key request fields after submission - reducing agent workload and improving service quality.
    ๐Ÿ“˜ Use cases and Onboarding materials

  • My Tasks โ†’
    Provide end users with a personalized task list - helping them track and act on their open items across service processes.
    ๐Ÿ“˜ Use cases and Onboarding materials

Become a partner

Reach out by submitting a request or send us an email.

Our team is looking forward to collaborate!